The Future of Work: 50+ Case Studies of Self-Managing Organizations
As I mentioned in a recent newsletter, we were issued a challenge by Haier's Model Institute (HMI), Gary Hamel & Michele Zanini's MLab, and Thinkers50's Business Ecosystem Alliance (BEA): identify 50 self-managed organizations that embody the principles of RenDanHeYi in their work structures. We didn’t just accept the challenge—we embraced it wholeheartedly.
Together with our community and our colleague Svetla, we set out to create case studies on self-managing companies, along with a few innovative subsidiaries operating within more traditional frameworks. These are companies we know intimately, organizations we’ve built strong relationships with, and ones that allowed us to dig deep into their practices.
What is RenDanHeYi?
Before diving into the details, let’s clarify: What is RenDanHeYi? Conceived by Haier Group CEO Zhang Ruimin in 2005, RenDanHeYi is a groundbreaking management philosophy that aims to dismantle traditional hierarchical corporate structures, replacing them with highly adaptive, customer-centric ecosystems. It’s all about alignment: aligning employees (Ren) and their entrepreneurial capabilities with customer needs (Dan) to generate value, while emphasizing individual accountability and fluid organizational roles (HeYi). The model breaks down conventional silos, fostering a network of independent micro-enterprises within a larger corporate structure, effectively turning the organization into a dynamic startup incubator.
To advance the idea of Zero Distance and the broader philosophy of RenDanHeYi, Haier holds an annual forum to recognize the world's most forward-thinking organizations with the ZeroDX awards. This year, the forum marks its 8th edition, set to take place in Qingdao, Haier’s hometown, on September 20. Collaborating with the BEA and MLab, Haier's HMI will unveil its inaugural list of progressive companies that are operationalizing Zero Distance and related principles.
These organizations are characterized by:
Zero Distance to Customer: Product/service decisions are driven by direct market insights.
Autonomy: Small, empowered teams with full decision-making authority, enabling rapid execution.
Shared Rewards: Everyone within the micro-enterprise shares in its financial success.
That’s why we were tasked with identifying 50 self-managed organizations exemplifying these principles. Over the past few months, we've developed and submitted case studies on 50+ such companies for the ZeroDX awards. Each one stands out in its field, each one is revolutionizing the workplace. We didn’t limit ourselves to a single type; instead, we explored a wide range, covering diverse industries, company sizes, and geographic locations.
Here’s the lineup of self-managing organizations we’ve highlighted so far:
- Amber, a Vietnamese EdTech company.
- 10Pines, an Argentinian software development company.
- Accigo, a Swedish consulting firm.
- Basetis, a Spanish technology and consulting company.
- Buurtzorg, a Dutch home-care provider
- BvdV, a Dutch law firm.
- Camplight, a Bulgarian worker-owned cooperative.
- Centigo, a Swedish management consulting firm.
- Chorus, an Australian care provider.
- Clarasys, a British management consulting firm.
- Codewave, an Indian design-led technology and service company.
- Cyberclick, a Spanish digital marketing agency.
- Epoch, a Chinese high-tech design and manufacturing company.
- EPPO, a Brazilian urban cleaning and engineering service company.
- ET Group, a Canadian audiovisual technology integrator.
- foryouandyourcustomers, a Swiss digital transformation and consulting firm.
- Gaiax, a Japanese holding company.
- Great Place To Work Netherlands, the Dutch part of the global network.
- Happy, a British IT training company.
- HOLIS, a Japanese holding company.
- Hoxby, a British freelancer collective.
- HR-ON, a Danish IT company.
- Indaero, a Spanish aerospace manufacturer.
- Ivy Global, a Dutch engineering consulting firm.
- Kimua Group, a Spanish manufacturing firm.
- Kitamoku, a Japanese wood products manufacturer.
- Latro, a Turkish chemical company.
- Liip, a Swiss digital agency.
- Mayden, a British health-tech company.
- Mindera, a Portuguese IT company.
- Morning Star, an American tomato processing and packing company.
- Net Protections, a Japanese financial services company.
- P4Q, a Spanish electronics design and manufacturing company.
- Panelfisa, a Spanish manufacturing company.
- PTHR, a British consulting firm.
- Rebel Energy UK, a British energy company.
- SINA, an Ugandan non-profit.
- Sonic Garden, a Japanese software development firm.
- Target Teal, a Brazilian organizational design consulting firm.
- TiER1 Performance, an American consulting firm.
- Tuff Leadership, a Swedish leadership training organization.
- Unity Group, a Polish IT consulting and service company.
- Vagas, a Brazilian e-recruitment company.
- Vertica, a Danish e-commerce solution provider.
- Viisi, a Dutch financial services provider.
- Viva! Conversion, a Spanish digital marketing agency.
- Vivobarefoot, a British sustainable footwear manufacturer.
- Voys, a Dutch telecom provider.
- Walter Pack, a Spanish automotive manufacturer.
- Wethod, an Italian digital agency.
- Wildling Shoes, a German sustainable footwear manufacturer.
- WWF Brazil, the Brazilian branch of an environmental non-profit.
Yes, it’s a long list. Whether all these self-managing companies will win a ZeroDX award isn’t up to us—that’s for Haier, MLab, and BEA to decide. But here’s what we know: every single one of them deserves it. They’re all pushing boundaries in their own unique ways.
For us, compiling these case studies was just the beginning. We’re ramping up to build an extensive database of self-managing companies, with over 1,000 firms and much deeper data on each one.
Stay tuned.